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How to Add or Edit Items:
To add new items to your website, go Products and Services, Item, and click on Add New Item. You can create unlimited number of items and you can display an item in multiple categories. Also you can edit every item after you created it. You have to save the new item before you can add to the category and add the detail description.
| Item No (SKU#) |
The item number can have a maximum of 15 numbers or characters, and it must be unique. The item number field is required for each item. You should keep it short (8 characters if possible), as long item numbers will adversely affect the layout (the look) of many of the category pages. |
| Name |
The item name should be kept short as well, the limit is 50 characters. |
| Active |
You must choose "Yes" in this field to make the item visible in your website. You can use this to turn items on and off as needed. For example, out of stock items can be made inactive by choosing "No". |
| Featured Item |
Featured items are normal items, in regular categories, that you wish to give extra promotion; perhaps best sellers or sale items. Items that are flagged as "featured" appear on the "features" page which is accessible from the main menu in the website. They are also randomly displayed on the home/welcome page, as well as on other pages throughout the website. To enable, simply select "Yes".
To display the Featured items in a page, you have to add a button at Add New Menu Link. Give a name to this button and link to "Feature Page".
To display the Featured items randomly on different page. You can setup how many to display in the middle row or left/right side. It will be displayed when you enable at the page layout of individual page. |
| Special Item |
You can make the Special Item icon/image visible or invisible. True=visible, False=invisible. Special Item icon/image can be uploaded at Web Images. |
| Package Item |
True = Vsible, False = Invisible. When you activate it, this item will be visible at the Package page. This can be used as product configurator to show options. For example, computer system has basic components plus options. This page becomes the System Builder.
To display the Package Item in a page, you have to add a button at Add New Menu Link. Give a name to this button and link to "Packages Page". |
| Custom Flag |
You can upload a small image that will be displayed along side with individual item. For example, new, hot, special, or wow images. If you leave title empty, it will remove the flag. If you enter the title, it will show title when the mouse is hovering over the flag. |
| New |
If you wish a "new" or any image flag shows for certain days whenever you input a new item, you may enable the “Show new item icon” or upload the image at the Items/Item setup/Item Flags. For example, you may add an image of "just arrive" and set seven days. The flag will show for seven days when you enter a new item. |
| Item Status |
You can add as many status as you want at the Items/Item setup/Item Status. Also you can add text, image and description of the status. For example, when you type "call" in Status Name and "Please call sales" in description, you can select this status and it will show along side with the item. |
| Brand Name |
If you create Brand Names at the Items/Item setup/Brand Name, a drop down list will be appeared for your choice. To display the Brand Name Items in a page, you have to add a button at Add New Menu Link. Give a name to this button and link to "Brand Page". For detailed instructions, please refer to Adding a Brands Page. |
| Price |
This is the default, regular price per item (each). It appears throughout the website, but can be made invisible by checking the "Hide Price" checkbox. |
| Sale Price |
The sale price is only used when you select "Yes" in the "On Sale?" field. When an item is placed on sale the sale price will appear below the regular price (which will have a line drawn thru it.) |
| On Sale |
This field simply enables, disables the sale price. Check "Yes" to place an item on sale. |
| Hide Price |
eBusiness System allows you to hide (conceal) prices. When you check this box, the price, including sale price, is hidden from your website's visitors. Also, the "Buy Now" button is removed. This is useful if you wish to have items that are catalog only and are not for sale). Or, you can use this if an item is out of stock. |
| Taxable |
You can specify if an item is taxable or tax exempt. Depending on this setting, during checkout, tax may or may not be charged on the item. See "Taxes" help topic for setting up taxes. |
| Add Additional Price (Multi-level pricing system) |
This is the Membership multiple level pricing system. If you add member groups at the Members setup, you can add additional prices on different levels/groups. You can assign the specific level of price to customer at the member profile. For example, other than the general prices, you can set Price1, Price 2 and Price3 or more at the Member Setup. Click "Add Additional Price" and select Price 1 and set price as $100. Then Click again and select Price 2 and set price as $90. If assign Price1 for customer A and Price2 for customer B, those customer will see different prices as you setup after signing in. |
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Taxes |
You can remove the default tax title or add additional tax on this item. This will override the default taxes that are based on the setting on Tax/States/Provinces. For example, add wine tax, remove PST tax for food products. |
| Short Description |
The short description appears on the "Category" detail page. It should be kept relatively short, as a very long short description will lead to very long Category pages. |
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Detailed Description |
The detailed description is editable using the built-in HTML editor, which provides unlimited formatting options. To edit the description, click on the "Edit with Content Editor" button. You can insert additional images or graphics into the description, creating a professional brochure like item page. The detailed description has no length limitations, however if you are inserting images, they should not be too wide as it may affect the web page layout. |
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Hide Heading |
By checking the "Hide Heading" box, you can hide the Name, Price, and Large Image from your store front. |
| Default Qty |
This field is used to designate the default "add to cart" quantity. If you leave it blank, it will automatically be set to one (1). This quantity must be a whole number, decimals are not allowed. |
| Weight |
This field is used to set the weight for the item. The weight is used for calculating shipping if the carriers you setup use weight. Default weight is kilogram. For pounds and ounces, you can check the box of “Use Pounds(lbs) & Ounces (oz) at the Item Setup/Inventory. |
| Shipping Charge |
If you want to charge shipping on a per item basis, you can specify a shipping charge here. This charge will only be used when you have setup a Service/Carrier and selected "Per Item Shipping" as the Rate method. See Shipping. |
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Current Inventory |
Current inventory can be viewed while editing an item. Each time a customer purchases an item in your online store, inventory is adjusted accordingly. To make changes to the current inventory, simply click on the "Edit" button located next to the inventory number. |
| Thumbnail Image |
The thumbnail, or small image, appears on the "Category" detail, "Features", and search pages. The image is automatically resized regardless of the size. You can enter the filename of any image that is located in the "images" directory or folders on your webserver (Example: ../images/computer/system1.jpg). You can set the resized image size at Item Setup/Images. |
| Large Image |
The large image appears on the "Item" detail page. You can enter the filename of any image that is located in the "images" directory or folders on your webserver (Example: ../images/computer/system1.jpg). We recommend that your image should not be larger than 400 pixels in width as it might crowd the page. (The best sizes you should use are 400x300 pixels or 300x400 with 72 resolution. For images larger than 400 pixels, you should insert them in the detailed description field with the HTML editor). Note: It is also used when items are "featured", it appears as a smaller (resized) version when the item is randomly displayed. |
| Resize Large Image |
In some cases, your large image might exceed the recommended width or may be too small to fill the page. If you check the resize image checkbox, eBusiness System will automatically resized the large image width to 200 pixels. A click to enlarge image will display the original large image size at the website. |
| Category |
After you finish adding an item, it won't be shown on your website unless you add it to a category. You can assign each item to as many categories as you wish. To Add a category, click on "Add Category". You must save a new item before you can Add Category. Please refer to Add or Edit Categories help page for more information. |
| Related Items |
You can associate item with other items for cross-selling, or for accessories for example. When you add a related item, the related item is displayed in the left column when a shopper views the item. |
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Item Options |
If you check the Item Option Box, the Item Options will be opened all the time. |
| Options |
Each item can have an unlimited number of option "Groups". An option "Group" is one or more options that will appear under the same selection list or "Drop Down". For example, if an item comes in different colors as well as different sizes, you would create two option groups ("Color" and "Size"). When a shopper views this item, they will be able to customize their purchase by selecting one option from each group of options. Each option Group can have an unlimited number of options to select from. When adding an option, you make an existing in your storefront an option, or you can create a new (non-inventory) selection item. For example, colors and sizes would be non-inventory items since you would not be able buy item in the storefront. |
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When using existing Items as Options: |
First, create your Option Group, for example "Colors". Next, click on "Add Item" to associate an Item with this Option Group. After the item is added, you can edit how the price and weight is calculated upon checkout. Be sure to make one item in each Option Group as the "Default", this will make sure the price displayed on the Item detail page is accurate. You can also use the “Copy Item Options” to copy options from another item. After copying the options, you can edit them as you wish. |
| Item Discounts |
You can specify a quantity based discount for each item. Click Add Discount to setup a Quantity range. You can then specify a price based on the quantity purchased. See Promotions. If multi-level Price module installed:
1. Flat Price and Sale Price: The group discount will override the multi-level prices
2. Percentage Discount: discount will apply to multi-level prices. |
| Rebate |
You can add manufacturer rebate or any rebate, set the start and end date and insert the rebate link. To display the Rebate Items in a page, you have to add a button at Add New Menu Link. Give a name to this button and link to "Rebates Page". |
| Count Page Visits |
By checking this box the system will count each unique visit to the item's page, similar to a page counter. This is an internal page counter and cannot be seen by your web visitors. The number in the "Page Views" is the current total number of visits; you can reset this by entering zero. This feature can use up valuable server resources and should be used sparingly. |
| No Wrap |
This setting will display your large image above the "Detailed Description", this is sometimes needed particularly if you insert tables or cells into your detailed description. By default (when "No Wrap" is not checked), your detailed description text is wrapped around the image. |
| Custom Fields (Custom1, 2, and 3,): |
Since every business has different ways of classifying their products, you can categorize items using these custom fields. Users in the storefront will be able to search by these fields. Some popular uses are Manufacturer Name, another part number, or even things like Title/Artist for art, music, etc. |
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To set up Custom Fields:
Define the title of Custom Field. For example, go to Web / Layouout/ Default Style / Form Field Headings / Other and open Custom 1. Change the Heading Text as you wish. For example, part number. Then enable Custom 1 at the Item Setup. When you type “123-9888” in Custom 1, the item page will show the heading “Part Number” on top of the description "123-9888". For more information, please refer to the Item Setup help page. |
| Item Type: |
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| Regular |
Select this type for regular items, which are purchased and shipped to customers. |
| Regular (No Shipping) |
Select this type if the item is a regular item that does not require shipping. For example, a membership or service. |
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Digital Download |
Select this type if the item is a downloadable file or electronic goods. Then, enter the filename of the download (which you should upload to your downloads folder). When digital download is enabled, shipping will not be necessary for this item. If an order only contains downloadable items, your shoppers will not be required to choose a "Carrier". For example, if you have created a sub-folder of eBook and uploaded cooking1.pdf file in that sub-folder, you have to provide the File Name "ebook/cooking1.pdf" when creating the item. |
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Save |
Remember to click Save to save the information you've entered. |
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Delete |
Deletes the current item. |
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Duplicate Item |
To save time on creating a similar item, click on the Duplicate Item button on top will duplicate the same item with a different Item No. You can edit the item number and all other information. |
For more information, please refer to the following help pages:
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